In fact, diversity as it relates to people is a way of thinking and operating that encourages an entirely new. What have not been sufficiently presented are the challenges and pitfalls inherent in the management of culturally diverse work groups. Cultural diversity in the workplace human resource. Communication is the key kay dupont, csp howto b o o k. After interviewing a few aspirants to fill a direct support position, one hr remarked in front of his colleague, lets go for this guy. Using the url or doi link below will ensure access to this page indefinitely. Diversity can give us a distinct advantage in the workplace and in the world. The purpose of this study is therefore to contribute to the current field of crosscultural management and how cultural diversity is managed. To help you become aware of and understand your prejudices and biases. Whether diversity becomes an asset or a liability to you and your organization depends on how you use it. Cultural diversity and information and communication impacts. Communication is the key kay dupont, csp howto b o o k s howto.
Diversity management is a process intended by workplace leaders to create and maintain a positive working environment where the similarities and differences of employees are valued patrick. It is based on research that documents cul tural differences between. Cultural diversity makes our country richer by making it a more interesting place in which to live. The responsibility for dealing with diversity issues belongs to every employee in the company. For those readers seeking to take the first step, the book will provide insights. The parallel case for racial diversity in organizations is less well developed. Workplace diversity refers to the division of the workforce into distinction categories that have a perceived commonality within a given cultural or national context and that impact potentially harmful or beneficial employment outcomes such as job opportunities, treatment in the workplace and promotion prospects, irrespective of job related. Managing cultural diversity in the workplace video.
We have presented a few scenarios below related to workplace diversity. More importantly, it estimates that from 1998 to 2008 some 41 percent of the people entering the u. Culture refers to the 7 essentials of workplace cultural competence. To identify your attitudes and perspectives regarding cultural diversity.
Jan 25, 2020 how well the workplace embraces cultural diversity may spell a companys competitive edge and profitability. Regional culture differences in the workplace can present interesting challenges for u. Organisations can no longer assume that every employee has similar beliefs or expectations. By defining key cultural values, employers can better understand their workforce and what their expectations might be. It is important that to focus on facts, rather than judgment. Introduction workplace diversity is the issue of people, focus on the differences and similarities that people bring to an organization. Benefits of diversity in the workplace valuing, managing. Diversity management, challenges and opportunities in multicultural organizations patrick a. It is not enough to simply recruit a diverse workforce, but we must also. Executive summary best practices in achieving workforce diversity diversity affects the world advances in technology and the advent of a global economy bring the people of the world closer together than ever before. Second, managers must recognize their own cultural biases and prejudices koonce 2001. Handling diversity in the workplace can serve as an effective introduction to workforce diversitya good first step in the maturation processin part, because it begins at the point where many persons seeking initial clarity about diversity are in their thinking. In this article, i offer some thoughts and insights on the strategic value and benefits of diversity in the workplace, cultural attributes that provide the prime conditions to harness the benefits of diversity and some pitfalls to avoid when building a culturally diverse workplace.
Cultural diversity in the workplace is when companies are open to hiring employees from all sorts of different backgrounds. Recognize the role of stereotypes, assumptions, and other barriers to diversity, and the effect that they can have in the workplace and in our personal lives. Top 10 diversity issues at work selection partners. Amf managing cultural diversity training program it is my great pleasure to introduce you to the australian multicultural foundations managing cultural diversity training program. Top 10 diversity issues at work a common misconception is that the phrase workplace diversity defines meeting certain quotas in employee race or gender categories. Examining how communication is affected by this diversity and the degree of its impact. Benefits of diversity in the workplace valuing, managing, and. They cannot be named, but without their input this book would not exist. It is the job of the management of the organisation to fit together different pieces of mosaic in a harmonious, coordinated way and utilizing the abilities and talents of each employee to its maximum. Understand diversity in the workplace the many layers of diversity personality, physical differences, socioeconomic environment and history explore diversity as a potential source of discrimination religious discrimination, age discrimination, gender discrimination, hivaids. Study the views of various companies regarding the choice and implementation of workplace diversity. Research by mckinsey and company report that companies with workforces comprising a large percentage of diversity in gender, race, and ethnicity often outperform the national industry median by as much as 35%. Implementation of diversity in the workplace policies this can be the overriding challenge to all diversity advocates.
Armed with the results of employee assessments and research data, they must build and implement a customized strategy to maximize the. It is vital that each persons culture and belief system is respected within the workplace. The importance of cultural diversity in the workplace wednesday, september 21, 2016 11. It even affects perceptions of time, which can impact daytoday scheduling and deadlines. When companies recruit and retain a diverse pool of people, it brings about different benefits to the company as well as its employees. Cultural diversity 2014 3 positive developments most new migrants say they feel a strong sense of belonging to australia and that this feeling deepens over time. Cultural diversity in the workplace paperback january 22, 1994 by sally walton author see all formats and editions hide other formats and editions. Each of us benefits from the depth and vitality that diversity. Personal and organizational diversity factors impact on social workers job satisfaction. An inclusive workplace organizational inclusion is the means to actualize the potential of workforce diversity.
Cultural diversity is a form of appreciating the differences in individuals. Businesses should prioritize hiring diverse employees because of the many great things associated with it. Diversity is not about differences among groups, but rather about dif. Understand the value of diversity and how it relates to the workplace. As used when referring to the workplace, diversity refers to the many differences present among workers today. Todays workforce is made up of many types of people. However, your hr department has official duties regarding diversity and can provide advice or guidance if you have questions. Cultural diversity also makes our country stronger. Cultural diversity activitiescultural diversity activities multicultural calendars cultural informationmulticultural calendars cultural information divided by the month, holiday and countrydivided by the month, holiday and country readingsreadings quizzesquizzes fact sheetsfact sheets other tools that foster dialogue and questionsother. Diversity in the workplace means that the organization hires employees without any discrimination on the basis of age, race, creed, national origin, religion or sexual orientation. Moriom ferdousi abstract diversity and diversity management in multicultural workforce is increasingly becoming an important issue for the business in the era of globalization. What are some typical examples of cultural diversity in.
What are some typical examples of cultural diversity in the. Cultural diversity and information and communication. Cultural diversity in the workplace by the cultural. Given this fact, businesses, educational systems and other entities are investigating ways to better serve their constituents. Diversity in the workplace includes all of the ways people are different in age, ethnicity, gender, educational background, social status, work experience and so on. The goal is managing cultural diversity in the workplace, and creating effective working relationships not to make converts. Cultural diversity in the workplace todays workforce is truly mixture of different races, ages, genders, ethnic groups, religions and lifestyles. And cultural diversity in the workplace, while valuable, can sometimes lead to challenges if employers arent aware of the key aspects of the culture and how to address them.
Cultural diversity in the workplace download ebook pdf. Pdf managing workplace diversity issues and challenges. Workplace diversity despite having numerous benefits does have its flaws. Cultural diversity in the workplace mba knowledge base. Your employees can also have the opportunity to share their culture with others in an inclusive working environment. While you may have a staff that is made of people from the same national background, these people can be from many different places around the country, thus making. How well the workplace embraces cultural diversity may spell a companys competitive edge and profitability. Celebratory days like heritage day present a good opportunity for colleagues to learn more about each others cultures, which can assist in removing cultural boundaries and changing. The impact of workplace diversity on organisations core. Diversity management, challenges and opportunities in.
Face the facts home australian human rights commission. Cultural diversity in the workplace walton, sally on. The differences can be based on gender, age, sex, ethnicity, sexual orientation, and social status. In fact, diversity as it relates to people is a way of thinking and operating that encourages an entirely new and positive outlook among employees. Mar 16, 2014 cultural diversity activitiescultural diversity activities multicultural calendars cultural informationmulticultural calendars cultural information divided by the month, holiday and countrydivided by the month, holiday and country readingsreadings quizzesquizzes fact sheetsfact sheets other tools that foster dialogue and questionsother. Benefits, challenges, and the required managerial tools 2 advantages. After interviewing a few aspirants to fill a direct support position, one hr remarked in front of. Go through the scenarios and mention how the following scenarios make you view workplace diversity as.
Diversity in the workplace edis university of florida. To help you understand the potential consequences of your approach to diversity in the. Managing diversity is a key component of effective people management in the workplace black enterprise 2001. Armed with the results of employee assessments and research data, they must build and implement a customized strategy to maximize the effects of workplace diversity for their particular organization. Cultural diversity is a term that weve certainly gotten used to hearing over the last several years. With 20 branch operations across the us, a regional. Thank you all for not only your time, but also for your courage to share, at times very painful, experiences, with me. A common misconception is that the phrase workplace diversity defines meeting certain quotas in employee race or gender categories. In such cases, acknowledging good work, perhaps with a very private and quiet thank you or a note in the employees file, works wonders, instead of public. An introduction to culture and diversity in the workplace 2. The program was also developed to ensure that the message of the scanlon foundations taste of harmony campaign is translated into ongoing action at the enterprise level. Benefits of diversity in the workplace earlier in my career, i was tasked with building a new security organization to address the growing threat of terrorism, and at the time, the appearance of anthrax laced mail. Nov 27, 2012 cultural diversity in the workplace todays workforce is truly mixture of different races, ages, genders, ethnic groups, religions and lifestyles.
By understanding nuances in different cultures and backgrounds, you may be able to help your business better meet the needs of your employees and candidates. At its most basic, cultural diversity refers to the existence of a variety. Commonly used definitions of cultural diversity include racial, sexual, organizational, professional, and national heterogeneity. For any organization to perform up to its potential, its important to understand the ways in which.
I feel very honoured that you showed me such confidence. Stephen butler, cochair of the businesshigher education forum, believes diversity is an invaluable competitive asset robinson 2002. Aluko, olabisi onabanjo university, nigeria abstract. Workplace diversity and inclusion strategy 201619 11 our commitment to action employee plans we have committed to a range of actions designed to build upon our inclusive workplace culture, retain our diverse workforce for the benefit of performance and productivity and support our people to have long and productive working careers. Most people hold the belief that every human being is of equal worth, entitled to the same privileges and opportunities, without regard to race, gender, disability or age. Managing cultural diversity at workplace diva portal.
Explore the required tools for managing workplace diversity. The manual includes all the materials needed to design and conduct training for. Cultural diversity in the workplace extends beyond national origin and includes many factors pertaining to employees heredity and experience in areas such as religion, language, political views and moral codes. Just think how boring a meal would be without chinese, mexican, japanese, italian, german, french or indian food. Diverse employees bring a wealth of creativity, insights, and skills to their jobs. Cultural diversity also makes our country stronger and better able to compete in the new global economy. Cultural diversity includes but is not restricted to. Cultural diversity in the workplace can shape how employers operate. Through inclusion, organizations like va create the facilitating conditions in the work environment that enable the competitive advantages of diversity to flourish. Impact of workplace diversity society of interdisciplinary.
Diversity in the workforce journal of education and human. Business advantages of diversity in the workplace the united states office of employment predicts that 29 percent of the u. This training program has been developed by the australian multicultural foundation amf, in association with robert bean consulting, as a resource. Also, note that suggesting that some people are more biased and prejudiced than others can quickly sabotage cultural training. Further, other reports and documents regarding diversity management of.
Minorities or the oppressed arent the only ones who gain from a diverse environment. Workplace diversity tutorial in pdf tutorialspoint. Workplace diversity is a multifaceted concept that continues to evolve as more industries move towards a global marketplace. The importance of cultural diversity in the workplace. Diversity, workplace, cultural mentoring, organisation. Examine ourselves as we relate to all forms of diversity. Cultural diversity affects the performance of an organization and various conflicts can arise due to misunderstandings among the culturally diverse workforce. The results demonstrate that cultural diversity does in fact add value and, within the proper context, contributes to firm competitive advantage. We are live in an increasingly multicultural society. Workplace diversity should be one of the top things businesses today should address. Cultural diversity in the workplace by the cultural diversity. Social science research indicates that our values and beliefs about equality may be inconsistent with behavior. The study will be useful for the companies under discussion nevertheless it shall also be helpful for people who want to know more about workplace diversity, and how to manage it.
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